Client Support Banker

Job Description for Client Support Banker:

The Client Support Banker builds and maintains meaningful relationships with customers while delivering a range of financial services. This role focuses on understanding customer needs, providing appropriate financial solutions, supporting branch operations, and helping drive growth for the bank.

Why Join Us?

• Over the last 12 years, the culture of this company has been lauded by the Chicago Tribune as a Top Workplace, emphasizing its reputation for fostering an award-winning workplace environment
• The Globe and Mail has acknowledged recipients of the Employee Recommended Award annually for the past six years
• Annual opportunity for a discretionary bonus alongside a competitive salary offering
• All-encompassing benefits offering medical, dental, vision, life insurance, a 401(k) plan with a substantial company match, and reimbursement for educational expenses
• Family-friendly work hours
• Career development options available at more than 200 local bank branches
• Strong promote-from-within culture

What You’ll Do:

As a Client Support Banker, your central responsibility is to establish and maintain significant relationships with clients, utilizing your financial expertise to suggest appropriate solutions that cater to their needs. Your vital role in this dual capacity serves to bolster the branch's success by:

• Nurturing long-lasting relationships with clients by comprehending their financial needs and suggesting relevant products and services
• Combining strengths with internal departments, including Mortgage and Wealth Management, to connect customers with specialized knowledge
• Using a cash register to serve clients at the teller window and the drive-through banking facility
• The tasks include starting new accounts, overseeing account changes, and aiding clients in maximizing digital banking functionalities
• Noticing potential fraud and alternative operational or financial risks
• Aiding with adherence to bank opening and closing procedures based on shift requirements
• Supporting initiatives that promote community involvement and bank-funded events

Necessary Qualifications for Client Support Banker:

• 6 years of increasingly responsible work experience in data management and analysis
• Prospective applicants must possess a high school diploma or its GED equivalent
• Intermediate computer skills
• Capable of handling weights of up to 50 pounds

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Accidental death and dismemberment insurance is designed to offer peace of mind by offering financial security in situations where traditional insurance may fall short
• Ultimately, both short-term and long-term disability insurance are valuable tools that individuals can utilize to protect their financial well-being in the event of a disability that prevents them from working
• Parental Leave
• EAPs can play a crucial role in improving workplace morale, reducing absenteeism, and increasing employee retention by offering timely and confidential support to those in need
• Savings opportunities through traditional and Roth 401(k) accounts featuring employer matching contributions
• The purpose of a Flexible Spending Account (FSA) is to offer individuals a tax-efficient way to save money for medical expenses by setting aside pre-tax income
• Participating employees can buy company shares at a reduced price of 5% through the Employee Stock Purchase Plan
• Critical Illness Insurance
• Accident Insurance
• Benefits of transportation and travel
• Banking Benefits
• Pet Insurance

About Wintrust:

Through its 16 bank charters and nine non-bank entities, Wintrust provides a wide range of community and commercial banking, specialty finance, and wealth management services. The company's ethos centers on maintaining the personalized, community-driven approach characteristic of local banking while offering the sophisticated solutions typical of larger financial institutions.

Serving clients in all 50 states, Wintrust operates over 200 branch locations across Illinois, southwestern Florida, northwestern Indiana, west Michigan, and southern Wisconsin, along with commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Michigan, and key branch locations throughout Illinois.

Wintrust Financial Corporation remains committed to upholding its status as an Equal Opportunity Employer by ensuring that