Human Resources Programs and Operations Manager

Position Overview

Location: Downtown Fort Lauderdale, FL HQ - In-Office

At ICBD, we're building companies—and a legacy—and we're looking for an HR Programs & Operations Manager to help lead the people systems behind some of the fastest-growing healthcare and technology organizations in the U.S. In this dual-impact role, you will lead enterprise-wide HR programs and initiatives while executing core Human Resources Generalist functions. You will partner with HR leadership, HR Business Partners, Legal, Payroll, Benefits, HRIS, and Operations to design, implement, and sustain HR programs that support organizational growth, compliance, and an exceptional employee experience.

Key Responsibilities

• Lead and manage end-to-end HR programs, projects, and initiatives.
• Develop and maintain detailed project plans, timelines, and success metrics.
• Coordinate and partner with cross-functional stakeholders to support execution.
• Identify and manage risks, dependencies, and change management activities.
• Prepare executive-level updates, reporting, and documentation.
• Provide guidance to employees and managers on employee relations matters.
• Support corrective actions, investigations, and performance management processes.
• Ensure compliance with all applicable federal, state, and local employment laws.
• Support employee onboarding, role transitions, and offboarding processes.
• Maintain accuracy and integrity of HR data, systems, and reporting.

Required Qualifications

• Education: BS/BA in human resources management, business administration or a relevant field.
• Experience Required: Minimum 5 years of progressive HR experience, including HR Generalist and HR program or project management experience.
• Strong communication, analytical, organizational, and project management skills.
• Ability to manage confidential information in accordance with legal and organizational standards.
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines accurately and professionally.

Preferred Qualifications

• HR certification is preferred.
• Healthcare and multi-state experience is strongly preferred.

Benefits & Perks

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• Generous 401(k) with up to 6% employer match.