Export Coordinator

Position Overview

The Export Coordinator is responsible for the administrative tasks associated with processing international freight forwarding. This role involves planning, organizing, and coordinating daily and weekly container shipments. The ideal candidate will demonstrate exceptional attention to detail, strong time management skills, and a solid understanding of international procedures for delivering goods, including shipment arrangement, order approvals, pricing, and invoice release.

Key Responsibilities

• Oversee the shipping documentation process to meet US Customs and Shipping Line requirements/deadlines (AES, Title validation, Bill of Lading).
• Ensure that all required documents are scanned and sent to shipping lines and freight carriers in a timely manner.
• Send all vehicle titles and house bill of ladings to destinations promptly after documentation is complete.
• Follow up daily for confirmation that paperwork has been accepted by shipping lines.
• Maintain quality results by adhering to export standards, procedures, and regulations.
• Submit shipping instructions for all weekly loaded containers.
• Collaborate with the logistics coordinator to promptly resolve any logistical issues.
• Monitor port cut offs to prevent rolled containers.
• Organize and prepare loading plans for the warehouse efficiently.
• Input warehouse receipts with relevant information and ensure timely booking requests.
• Comply with US Customs requirements by filing ITN Numbers with AES via the internal system.
• Gather necessary information to prepare rates and quotes, offering rate and transit options to customers.
• Maintain clear and timely communication with colleagues, clients, and destination teams.
• Send warehouse receipts to customers along with daily vehicle status updates and pictures.
• Follow up on pending titles and keep clients updated on title status (minimum three times per week).
• Ensure all vehicle titles and invoices are dispatched appropriately.
• Track shipment status and provide customers with up-to-date information.
• Understand each customer’s business model and competitive advantages.
• Provide outstanding customer service while managing multiple projects with a high sense of urgency and attention to detail.

Required Qualifications

• Strong problem-solving skills and the ability to think clearly through challenges.
• Excellent time management to ensure a steady flow of daily containers.
• Effective and timely communication skills.
• Commitment to quality management with a focus on accuracy and thoroughness.
• Strong work ethic, initiative, and the ability to work independently.
• Basic computer knowledge including MS Word, Excel, and Calendar.
• Familiarity with logistics systems.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• A proactive and professional attitude with flexibility.
• Bilingual English/Spanish (read, write & verbal) is a MUST.

Benefits & Perks

• Compensation: $17.00 - $19.00 per hour
• Job Type: Full-time
• Work Location: In person