Senior Manager, Business Analytics

Position Overview

Why consider AORN, Association of periOperative Registered Nurses, as the next place for your career as our Perioperative Solutions Onboarding Specialist? Our mission is to define, support, and advocate for patient and staff safety through exemplary practice in perioperative nursing care. You will support health care organizations with onboarding and implementation of AORN and CineMed educational solutions, working remotely and embracing a culture of innovation, teamwork, and quality. Join us to work with a mission‐driven organization offering great benefits and significant opportunities for growth.

Key Responsibilities

• Lead comprehensive onboarding for new and renewing Periop 101 (P101), eGuidelines+ (eG+), and AORN CineMed clients ensuring smooth adoption and seamless integration.
• Design, coordinate, and execute tailored implementation plans aligned with each client’s unique needs and strategic goals.
• Serve as the primary point of contact during onboarding and implementation, providing expert guidance, hands-on support, and proactive problem-solving.
• Engage with clients on a scheduled basis to conduct utilization reviews, analyze performance metrics, and optimize adoption.
• Facilitate quarterly strategic business reviews (QBRs) with key accounts to evaluate outcomes, share best practices, and set future objectives.
• Maintain accurate records of client interactions, implementation milestones, and utilization data in Salesforce.
• Collaborate cross-functionally with Account Executives, Product, and Clinical teams to ensure an exceptional client experience.
• Gather and monitor client feedback to inform product updates and new development initiatives.
• Support agreement renewals through proactive relationship management and demonstrate tangible value during reviews.
• Perform additional responsibilities to support strategic growth initiatives and evolving organizational objectives.

Required Qualifications

• Bachelor's degree in nursing.
• Registered Nurse (RN).
• Minimum 5 years of experience in a perioperative clinical nursing environment, including at least one year in clinical education delivery.
• Strong written skills with comfort in delivering presentations and facilitating group discussions.
• Experience with AORN Perioperative Solutions: Periop 101, eGuidelines Plus, and AORN CineMed Video Library.

Preferred Qualifications

• Master's degree in nursing or education.
• Experience teaching Periop 101: A Core Curriculum.
• Experience in a full-time perioperative educator role.
• Experience with remote conferencing, group presentations, webinars, and virtual facilitation.
• Previous healthcare industry experience beyond perioperative nursing.
• Familiarity with Salesforce.com or similar CRM applications.
• Proficiency in Microsoft Suite (Outlook, Word, Excel, Teams, etc.).

Benefits & Perks

• Health insurance package options including HDHP and PPO plans.
• Dental and vision coverage.
• Flexible Spending Account (FSA) and Healthcare Savings Account (HSA) options.
• Employer-paid short- and long-term disability, accidental death and dismemberment, and life insurance coverage.
• Voluntary life insurance options, including critical illness and accident insurance.
• 401(k) plan with immediate vesting.
• Pet insurance.
• LinkedIn Learning access.
• Paid time off and 10 paid holidays per year.
• Paid sick time and paid parental leave.
• Free subscription to Calm.
• Up to 8 hours of paid volunteer time.
• Employee Assistance Programs and a Sales Incentive Bonus.