Entry-Level Computer Helpdesk Assistant

Entry Level Technology Jobs8 months ago
Deerfield Beach, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client, a well-known healthcare company with offices in Deerfield Beach, is seeking an Entry Level Computer Support Assistant. In this role, you will support the Help Desk Support Specialists by providing technical assistance and troubleshooting computer systems, hardware, and software issues.

Key Responsibilities

  • Support and assist Help Desk Support Specialists in addressing user queries.
  • Provide timely technical assistance for computer systems, hardware, and software issues.
  • Address system and user issues in a professional manner.
  • Collaborate with the IT team and interact with users across the company.
  • Train users on basic system and computer functions.

Required Skills

software support
hardware support
technical assistance
user training
computer troubleshooting
customer service