Customer Service Rep - Work From Home

Spade Recruiting9 months ago
Jacksonville, FL, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years.

Key Responsibilities:

  • Inbound and outbound calling
  • Setting appointments
  • Performing presentations to members of unions that request our benefits
  • Basic computer knowledge
  • Completing the necessary paperwork
  • Quality control
  • Leadership development

Required Qualifications:

  • Good verbal communication skills
  • Have excellent customer relation and communication skills
  • Upbeat & positive attitude with great energy
  • Interacts effectively with people and groups
  • Maintains good customer relations
  • Customer Service and/or Customer Sales experience preferred
  • Interacts effectively with all levels of management and employees
  • Team player
  • Legally authorized to work in the US/Canada

Benefits:

  • Full Benefits
  • 100% remote work
  • Flexible work schedule with option to work from home
  • Weekly pay and performance-based monthly bonuses
  • Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention

Required Skills

Inbound Calling
Communication
Leadership Development
Outbound Calling
Quality Control
Presentation Skills
Teamwork
Customer Service