Cloud Support Specialist — Hybrid Work & Growth
VusionGroup SAabout 1 month ago
Dallas, TX, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Title
Cloud Support Expert
Company
A leading cloud service provider in Texas
Responsibilities
- Troubleshooting technical issues
- Providing customer support
- Monitoring system performance
- Collaborating with technical teams
- Delivering customer training sessions
Requirements
Experience: 3+ years in customer support within a SaaS environment
Skills: Excellent problem-solving skills
Benefits
- Generous PTO
- Healthcare from day one
- Hybrid work model allowing for home and office balance
Required Skills
Customer support
Troubleshooting
Collaboration with technical teams
Problem-solving
Customer training
System performance monitoring
SaaS environment