Care Coordinator Medical Receptionist/PSR

Position Overview

ProRehab Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! This role is a float Care Coordinator Full Time position that supports our local clinics by providing coverage where needed due to PTO, staffing gaps, or high patient volume!

Compensation: $17/H our, + mileage reimbursement for travel between clinic locations

Key Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Required Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required

Benefits & Perks

• Competitive salary Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching (Up to 4%)
• Free Life Insurance
• Parental Perks!
• And more!