Experienced Medical Assistant - Westlake, Ohio

Position Overview

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Assistant to support our providers with both clinical and administrative tasks. This role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed. The ideal candidate demonstrates strong communication skills, clinical accuracy, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.

Key Responsibilities

• Schedule: Full-time, Monday through Friday (40 hours per week) with one Saturday per month as needed and daytime clinical hours subject to provider or patient needs.
• Escort patients to exam rooms, obtain vital signs, collect brief histories, and update medication lists.
• Prepare exam rooms based on scheduled procedures and anticipate provider needs.
• Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments.
• Scribe for providers during patient visits by accurately documenting clinical notes, treatments, diagnoses, and patient instructions directly into the EMR in real time.
• Maintain and update patient records, charts, and EMR documentation in compliance with standards.
• Educate patients about provider instructions, treatment plans, post-procedure care, and medication usage.
• Monitor and complete lab documentation, biopsy/culture logs, telephone encounters, and task queues in the EMR.
• Handle clinical phone calls, follow up on biopsy results, and communicate with patients as directed by providers.
• Perform autoclave procedures, maintain sterility standards, and complete quality control checks.
• Complete assigned administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations.
• Travel to nearby Apex Skin locations as needed to support clinical operations.

Required Qualifications

• Strong communication and interpersonal skills
• Ability to multitask, stay organized, and manage time effectively
• Customer service mindset with professionalism and patient focus
• Proficiency in basic computer software, medical terminology, and EMR documentation
• Ability to document clinical information accurately as a scribe (training provided)

Preferred Qualifications

• 2+ years of Medical Assistant experience (dermatology experience is a plus)
• Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification
• Bachelor’s degree or equivalent experience in a relevant field
• Prior clinical scribe experience is helpful

Benefits & Perks

• Career Growth Opportunities: Possibility to pursue surgical or Mohs assistant roles, aesthetic support roles, Lead MA or clinical trainer responsibilities, cross-training in reception, lab coordination, or clinical support, and supervisory or clinical operations pathways.
• Training & Development: Apex Skin provides training, mentoring, and development opportunities.
• Positive Work Environment: A collaborative culture built on compassion, clinical excellence, and teamwork.
• Employee Health & Safety: All patient-facing employees must provide proof of a TB test within the past 12 months and an annual flu vaccination. The Hepatitis B vaccination series is strongly recommended, with reasonable accommodations available as needed.
• Equal Employment Opportunity: Apex Skin is committed to providing equal employment opportunities in a respectful and inclusive workplace.