Entry IT Helpdesk Support Assistant
Florida Professional Groupover 1 year ago
Valrico, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you looking for a career in IT in the Valrico area? We’re seeking Entry-Level Computer Support Assistants to join our Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software, ensuring that users receive timely and professional help.
Key Responsibilities
- Answer users' questions regarding computer systems and software
- Train users on basic system and computer functions
- Address system and user issues effectively
- Resolve technical issues in a timely and professional manner
- Collaborate as a vital member of the IT Help Desk team
Required Skills
Hardware Troubleshooting
Technical Support
Customer Service
Problem Resolution
Software Troubleshooting
User Training