Clinical Director- Nursing

Overview

The Director of Nursing oversees nursing services and operations, working across Trilogy programs to provide leadership and direction to nursing staff for the integrated healthcare of a population of complex chronically ill and vulnerable clients, ensuring quality and addressing risk. The Director prioritizes the safe, effective holistic care of clients, focusing on their physical and mental health needs and identifying needed services, understanding the bounds of the programs, standards of care, and scope of nursing practice within it to promote client health and wellness outcomes. They address client care needs across multiple programs, focusing Trilogy’s community outreach program and the Comprehensive Class Member Program. Reporting to the Executive Director with input from medical leadership, the Director is a medical subject matter expert and acts in an advisory capacity to the organization. This position includes a component of direct clinical care to support staffing and better understand the needs of clients and nurses.

The Director of Nursing will embody Trilogy’s values and mission and push forward initiatives throughout the department. They will ensure that clients are provided with strengths-based, client-centered, trauma-informed, and integrated quality services where they are being served at an appropriate level of care.

Responsibilities

• Provide oversight and coaching to nurse leaders and other employees as assigned.
• Develop trusting relationships with direct reports and staff nurses.
• Directly supervise nurse manager.
• Work closely with Intensive Community Outreach and the Comprehensive Class Member Program leaders to achieve mutual goals. Collaborate with clinical stakeholders such as Directors, team leads, and quality and safety leaders.
• Identify/lead process improvement opportunities, develop policies and guidelines, managing risk and safety, particularly addressing safe transitions for Williams and Colbert Class Members in the Comprehensive Class Member Program.
• Identify/enact clinical pathways, effective communication, documentation and billing best practices.
• Provide training to Trilogy staff and support in the development of training resources to improve health outcomes.
• Establish standards of care and scope of practice for nursing services across programs, to include safety, best practices, and high quality of clinical care.
• Support in directing clinical activities, including client assessment, care plan development, service level determination, provider visits, and communication.
• Evaluate data and implement workflows to optimize nursing time and meet care needs for clients at all levels, program/grant objectives, and direct service goals.
• Ensure that services operate in conformance with applicable accreditation standards and meet compliance requirements, participate in audits and support QA.
• Responsible for adequate nursing coverage for fidelity and client needs, providing direct client services when needed.
• Participate in mortality reviews, case review calls, and high-risk client consultation meetings.
• Develop strategies and tactics to recruit nurses with skills needed, determine structure, and reduce turnover.
• Focus on nursing development, scope of practice, continuing education and other areas and drive nurse retention/satisfaction.
• Monitor budgets and ensure that assigned nursing areas operate within allocated funds.
• Utilize data and reporting to monitor financial performance, clinical effectiveness, and grant compliance.
• Build positive productive relationships within internal and external partners. Work and problem solve with the Psychiatric medical director on client psychiatric care needs.
• Perform direct care and other related duties and/or projects as assigned.

Qualifications

• Must have: a) received or be willing to receive the COVID-19 vaccination by the date of hire or b) submitted and received approval of a religious or medical exemption, prior to start date, in order to be considered.
• Education: Doctorate in nursing practice (DNP) preferred or Master of science in nursing (MSN) or equivalent required and a license as a Family Nurse Practitioner or Psychiatric Mental Health Nurse Practitioner (with medically complex experience).
• Experience: Nurse Practitioner who has practiced.
• Minimum Experience: Min 2 years of direct supervision of nurses, and experience with risk, quality, and compliance.
• Experience developing/implementing process improvement and oversight for quality of care.
• Strong organizational skills, able to prioritize multiple tasks and deliver results.
• Strong leadership skills including buy-in and collaboration, ability to work across groups as well as self-sufficiently, critical thinking, problem identification and resolution, verbal and written communication skills.