Supervisor; Conversion

Position Overview

DSV - Global transport and logistics, founded in 1976 when ten independent hauliers joined forces in Denmark, has grown into the world’s 3rd largest supplier of global transport and logistics solutions. We add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing, and clearing all types of goods from over 80 countries.
The Operations Supervisor (Conversion) is responsible for supervising daily operations including labor management, scheduling, space utilization, and product handling. Associates are expected to meet company objectives in performance, safety, and quality while adhering to corporate and site-specific policies.

Location: USA - Fort Worth, Silver Creek Rd
Schedule: Full Time

Key Responsibilities:

• Conducts staff meetings to review daily/weekly work activities, plan, and assure continuous improvement.
• Effectively keeps senior management and client representatives informed of critical issues affecting operations.
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals, and complies with terms outlined in the site’s operating agreement with the client.
• Implements and reports on-going cost savings measures while providing ideas and suggestions for more efficient operations.
• Meets all client-specified KPIs and complies with Quality system requirements.
• Manages operations to achieve prescribed objectives, applying sound communication and motivational techniques. Creates programs to supervise, counsel, and, where needed, discipline team members, and provides direction and support to Human Resources. Assists in programs for hiring, training, and professional development and participates in performance evaluation for promotions and wage reviews.
• Oversees the training and evaluation of warehouse staff.
• Plans the daily work schedule by reviewing work orders, arrival notices, and customer instructions; assesses priorities and assigns duties accordingly.
• Reviews pending jobs or trends to plan for reorganization of warehouse space and adjust levels of supplies, equipment, or staffing needs.
• Trains new staff in assigned duties or delegates training to experienced team members, assessing trainee progress and assigning additional tasks as needed.
• Monitors the quantity and quality of ongoing work throughout the day, providing guidance and advice as necessary.
• Assigns supervisory duties to experienced team members acting as leads for lower-level staff and keeps abreast of progress or issues.
• Maintains regular communication with the Manager regarding progress or problems, holds meetings with warehouse staff to assess overall status, discusses ideas for improvement, and keeps staff informed of new developments.
• Assists in physical operations as needed.
• Delivers results by leveraging the skills of the right people at the right time.
• Maintains a high degree of motivation among team members to ensure the highest levels of customer satisfaction.
• Provides ongoing growth and development opportunities for team members.
• Provides input and conducts annual performance reviews for team members.
• Supports adherence to Standard Operating Procedures (SOPs) and trains team members accordingly.