<section style="margin-bottom: 20px;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="font-family: system-ui, -apple-system, sans-serif; line-height: 1.6; color: #333;">
    A company is looking for a <strong>Junior Technical Support Engineer / Jira Admin</strong>. In this role, you will support technical operations while also administering Jira and ensuring data integrity across CRM systems.
  </p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Validate company type (MSP or end-user) based on provided criteria</li>
    <li style="margin: 8px 0;">Research and verify contact information using open sources</li>
    <li style="margin: 8px 0;">Add and update verified data in HubSpot while maintaining accuracy and consistency</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Experience with CRM systems (preferably HubSpot or MS Dynamics)</li>
    <li style="margin: 8px 0;">Strong research and data validation skills</li>
    <li style="margin: 8px 0;">Basic understanding of the IT industry and MSP operations</li>
    <li style="margin: 8px 0;">Familiarity with Jira and willingness to grow in this area</li>
    <li style="margin: 8px 0;">Upper-Intermediate level of English</li>
  </ul>
</section>

Junior Technical Support Engineer

Job Description

Position Overview

Key Responsibilities

Required Qualifications

Required Skills