Salesforce Health Cloud & Agentforce Engineer

Role Overview

The Manager in Technology within the Advisory practice specializes in designing and implementing scalable Salesforce solutions, with a focus on Health Cloud features such as care plans, clinical data models, and provider/patient management.

Key Responsibilities

• Develop Apex classes, triggers, Lightning Web Components, and Flows to meet business needs, participate in code reviews, testing, and deployment using CI/CD pipelines.
• Configure Agentforce agents, topics, and AI-driven templates, ensuring accuracy and compliance.
• Integrate Salesforce with external healthcare systems (e.g., HL7/FHIR APIs) while adhering to healthcare data security standards like HIPAA and HITRUST.
• Collaborate with analysts and architects to translate requirements into technical solutions, support release management, performance tuning, and environment strategies.
• Implement agent testing, observability, and security guardrails to ensure reliable AI and data integration.

Qualifications & Skills

• Minimum five years of Salesforce development experience with expertise in Apex, LWC, Aura, Flows, and Triggers.
• Bachelor’s degree required; Salesforce certifications such as Platform Developer I and Agentforce Specialist are mandatory.
• Strong understanding of Health Cloud data models, external system integrations, and Salesforce APIs (REST, SOAP).
• Hands-on experience with AI concepts, Data Cloud, Service Cloud, and compliance with healthcare regulations.
• Excellent problem-solving, communication, stakeholder management skills, and the ability to work collaboratively in an Agile environment.
• Travel may be required.

Additional Notes

The role emphasizes integrity, professionalism, and personal responsibility. The position offers a competitive benefits package, salary ranges, and is committed to equal opportunity employment, adhering to applicable laws. Candidates are encouraged to apply promptly as applications are reviewed on a rolling basis.