Desktop Support Consultant

West Advanced Technologies (WATI)4 months ago
Sacramento, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Desktop Support Consultant

Sacramento, CA

6+ Months

Onsite Role, Locals Only

Skills Required:

This work will require lifting, moving, disconnecting/reconnecting PCs and peripherals, installing software, imaging PCs, utilization of Active Directory tools, Microsoft SCCM, etc.

The candidate should have experience with the following:

  • Install, configure, and deploy Windows 10 desktop and laptop PCs.
  • Install and troubleshoot software and PC peripherals such as printers, scanners, etc.
  • Experience supporting Microsoft Office 2016 and newer versions.
  • Experience with Microsoft SCCM OSD process to image PCs.
  • Good communication and customer service skills.
  • Good organizational skills, planning & record keeping and ability to use MS Excel and asset management systems.
  • A valid California Driver's License.
  • Analyze and resolve hardware, software and application problems for networked and stand-alone computer systems and networked resources.

Thanks & Regards

Rajeev

West Advanced Technologies, Inc

E: rajeev.g2@wati.com

C: 2796665837 | T: 5072292946

Required Skills

Analyzing and resolving hardware and software issues
Troubleshooting software and PC peripherals
Microsoft SCCM
Using MS Excel
Active Directory tools
Asset management systems
Installing software
Organizational skills
Supporting Microsoft Office 2016 and newer versions
Imaging PCs
Planning & record keeping
Install and configure Windows 10 desktop and laptops
Good communication and customer service skills
Lifting and moving PCs and peripherals