Junior Operations Manager - DSD Convenience - Doral, FL

About Us

Falcon Farms is one of the leading fresh cut‐flower distributors in the United States. Since 1987, the company has grown to 10 production farms across Colombia and Ecuador, spanning more than 700 acres with a team of over 5,000 people. With a commercial and distribution footprint in Miami, Atlanta, Phoenix, Dallas, and Long Beach, Falcon Farms services national wholesale and mass market accounts while deepening its regional presence in Texas.

Falcon thrives on an entrepreneurial culture and a flat organization that fosters strong collaboration and calculated risk‐taking. The seasonal nature of agricultural products requires high flexibility and rapid decision-making while staying focused on strategic execution.

Position Overview

The DSD Operations Jr Manager ensures the profitability, efficiency, and service performance of the assigned region. This hands‐on leadership role bridges production, replenishment, and field operations at Falcon Farms, aligning day‐to‐day execution with strategic goals. The ideal candidate is analytical, adaptable, and skilled at driving performance through people, process, and data.

Key Responsibilities

• Oversee regional P&L and ensure profitability through disciplined cost management and operational execution.
• Define, monitor, and achieve KPI targets (on‐time delivery, cost per delivery, inventory accuracy, service levels).
• Collaborate with replenishment and delivery teams to ensure daily product freshness and availability at POS.
• Manage transportation and route optimization using TMS or similar tools.
• Analyze data to identify trends, root causes, and opportunities for continuous improvement.
• Allocate resources effectively to meet fluctuating business demands and seasonal peaks.
• Lead, mentor, and develop high‐performing teams; recruit and train supervisors and field leaders.
• Act as liaison between field operations and production, coordinating across sales, logistics, and finance.
• Oversee budgeting, expense control, maintenance schedules, and reporting.
• Support field merchandising and store execution, especially during major floral holidays.
• Travel up to 25% for field supervision, audits, and team development.
• Manage end‐to‐end order processing to ensure accuracy, timeliness, and service compliance.
• Monitor inventory and product flow to minimize waste and maximize sales opportunities.
• Conduct strategic sales and market analysis to guide demand forecasting and logistics priorities.
• Track operational metrics to ensure service consistency.
• Deliver performance reports highlighting key results and recommendations.
• Provide feedback to management and cross‐functional teams to enhance process efficiency and customer satisfaction.
• Direct Report to: Regional DSD Operations Manager

Required Qualifications

• Must be bilingual (English – Spanish) in written and spoken communication.
• Strong analytical and problem-solving skills with data-driven decision-making.
• Proficient in Excel (pivot tables, VLOOKUP/XLOOKUP, data modeling).
• Skilled in Power BI or similar tools for performance analytics.
• Solid understanding of financial metrics, budgeting, and cost control.
• Proven leadership and team management across multiple locations.
• Highly organized, proactive, and self-managed.
• Flexible schedule – especially during floral holidays.
• Physically able to lift up to 20 lbs and stand for extended periods.
• Bachelor's degree in Engineering, Business Management, Logistics, or a related field.
• 3–5 years of operations management experience in distribution, logistics, or perishables.
• Demonstrated success in developing teams and fostering accountability.

Preferred Qualifications

• Experience in fresh-cut floral or perishable supply chains.
• Lean, Six Sigma, or Continuous Improvement certification.