Front Desk Receptionist

Description of Position

We are seeking a mature and dynamic Receptionist to join our team. This role is essential in creating a welcoming first impression for new patients and maintaining a positive experience for existing patients. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to thrive in a fast-paced office environment.

Responsibilities:

• Greet and welcome patients in a professional and friendly manner
• Check in patients and verify demographics and insurance information
• Collect all co-pays, coinsurance and outstanding balances at time of check-in
• Check out patients and schedule follow up appointments as needed
• Accurately enter all new patient demographic information and scan insurance cards into EMR
• Schedule patient appointments for all office locations
• Answer and screen and all incoming calls
• Assist in covering for other front office staff for vacations, sickness
• Any other duties or responsibilities assigned by the physicians or office managers

Required Qualifications:

• Must be flexible and available to work both mornings and afternoons
• Competent with MS Office Suite, particularly Word, Excel and Outlook
• Ability to work calmly and efficiently under pressure
• Effective interpersonal and communication skills
• Ability to handle sensitive patient information with total confidentiality
• Must be able to work independently as well as coordinate with others

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute

Ability to Commute: Provo, UT 84604 (Required)

Ability to Relocate

Ability to Relocate: Provo, UT 84604: Relocate before starting work (Required)

Work Location: In person