Data Entry and Quality Assurance

Position Overview

With a culture of recognition and a reputation for excellence, ELS is hiring for the position of Data Entry and Quality Assurance in Grand Rapids, Michigan. Founded in 1987, MHVillage/Datacomp – a subsidiary of ELS and a national leader in the manufactured housing industry – offers you the opportunity to build a long and successful career. In this role, you will review and process data received from over 550 field inspectors, enter information into our appraisal software system, perform quality control checks, and collaborate with our appraisal team to deliver accurate market-based home reports.

Key Responsibilities

• Enter and verify appraisal data from field inspector submissions.
• Perform quality control checks, deciphering handwritten notes and clarifying discrepancies as needed.
• Communicate with field inspectors via email or phone to resolve data issues.
• Utilize tools such as Google Maps and real estate listings to verify property information.
• Assist in training field inspectors on accurate data submission procedures.

Required Qualifications

• Excellent verbal and written communication skills to effectively train and support field inspectors.
• Strong problem-solving skills with a can-do attitude.
• Ability to quickly grasp and implement new information, processes, and systems.
• Consistent punctuality and reliability, with the ability to work 40 hours a week (Monday – Friday, 8-hour shifts).
• Must be 18+ years of age and able to pass a background check.
• Proficiency with GMail, Google Sheets, and Docs.

Benefits & Perks

• Medical, Dental, and Vision Plans
• Generous 401(k) Employer Match
• Paid Vacations, Holidays, and Sick Time
• Hybrid work model: onsite training initially with the option for remote work once skills and independence are demonstrated (requires a functional home office with reliable internet).