Senior Director, Client Success - CRE SaaS Leader

Job Description

trivinna is seeking a client-focused Senior Director, Client Success to lead the post-sale client experience for our CRE loan management SaaS platform. You will own the full client journey—from onboarding through long-term partnership—building scalable onboarding frameworks and driving platform adoption.

The role requires a blend of client relationship management, CRE domain fluency, and operational discipline to build a world‑class client success function from the ground up.