Entry Level Account Manager

New York Panel of Consultants, Inc.9 months ago
Stamford, Connecticut, United States
Hybrid
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Key Responsibilities

  • Work cross functionally within the company to communicate with all stakeholders in customers' success
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Make visits to our customers to identify opportunities for growth within our platform
  • Manage all reporting about the health of customers' accounts

Required Qualifications

  • Previous account management experience
  • Articulate and well accustomed to a client facing role
  • Willingness and ability to travel

Required Skills

Client Relations
Communication
Account Management
Customer Success
Stakeholder Management
Relationship Building
Travel Coordination
Reporting