Risk Investigation Analyst

Job Description

1. They will review / provide the operational requirements to product & engineering, write operational test cases, perform UAT on the operational features and write standard operating procedures (SOPs).

2. They will perform manual investigations using the integrated tools and platform.

• Investigates suspicious transactions and accounts
• Reviews customer escalations
• Makes decisions on account actions
• Works with various internal tools for investigation

• This resource will work with other teams in the organization such as Customer Care, Risk Operations, Financial Controls, Network Security, and Fraud Strategy teams.