Health Management Coordinator

Highmark Health4 months ago
Wilmington, DE, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Description

At Highmark Health, we are dedicated to improving the health and well-being of our community. We are currently seeking a highly motivated and compassionate Health Management Coordinator to join our team. In this role, you will play a crucial role in coordinating and providing support for our health management programs, helping our members achieve their health goals and live their best lives. As a Health Management Coordinator at Highmark Health, you will have the opportunity to make a positive impact on the lives of others while also advancing your own career. We are looking for candidates who are passionate about healthcare, have excellent communication skills, and thrive in a fast-paced and dynamic environment. If you are ready to join a company that values innovation, collaboration, and making a difference, we encourage you to apply for this exciting opportunity.

Your Responsibilities

  • Coordinate and oversee the implementation of health management programs.
  • Provide support to program participants, including scheduling appointments, answering questions, and addressing concerns.
  • Collaborate with healthcare professionals, including physicians, nurses, and social workers, to ensure effective and efficient delivery of services.
  • Monitor and track program outcomes and make recommendations for improvement.
  • Educate and inform program participants about available resources and services to help them achieve their health goals.
  • Maintain accurate and up-to-date records of program participants and their progress.
  • Develop and maintain relationships with community organizations and resources to enhance program offerings.
  • Stay up-to-date on industry trends and best practices in health management and make recommendations for program enhancements.
  • Conduct outreach and engage with potential program participants to promote the benefits of health management programs.
  • Collaborate with team members to develop and implement marketing strategies to increase program participation.
  • Maintain confidentiality and adhere to all HIPAA regulations in handling sensitive member information.
  • Participate in training and professional development opportunities to enhance skills and knowledge.
  • Follow company policies and procedures to ensure compliance with regulations.
  • Provide exceptional customer service to program participants and promote a positive image of the company.
  • Support company values and mission to improve the health and well-being of the community.

Equal Opportunity Employer

Highmark Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required Skills

Health management program coordination
Data tracking and monitoring
Excellent communication skills
Community outreach
HIPAA compliance
Marketing strategy development
Customer service
Collaboration with healthcare professionals
Professional development