Strategic Customer Success Manager – Mid-Market
SupportFinity™5 months ago
Mesa, AZ, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position: Strategic Customer Success Manager – Mid-Market Growth
Support Finity™ is seeking a Customer Success Account Manager for a full-time position. The role involves managing a portfolio of post-sale clients, ensuring a successful experience with the Lofty CRM platform. Responsibilities include driving client adoption, conducting trainings, and providing strategic guidance to maximize client satisfaction and retention.
The ideal candidate will have 2+ years of experience in a client-facing role, strong communication skills, and be proficient with CRM tools. This position offers a base salary starting at $60,000 plus a 30% bonus.
Required Skills
CRM Proficiency
Training and Development
Customer Success Management
Client Relationship Management
Client Retention Strategies
Strong Communication Skills
Strategic Guidance