Medical Assistant Lead

Kaiser Permanente10 months ago
Honolulu, HI, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

We are looking for a highly motivated and experienced Medical Assistant Lead to join our team at Kaiser Permanente. In this role, you will provide clinical and administrative support to our medical staff while leading a team of Medical Assistants. The ideal candidate is organized, detail oriented, and possesses excellent communication and customer service skills. If you have the passion for delivering exceptional care and the qualifications we seek, we encourage you to apply!

Key Responsibilities

  • Provide clinical and administrative support to medical staff.
  • Lead and mentor a team of Medical Assistants.
  • Maintain a high level of customer service.
  • Work in a fast-paced environment and multitask effectively.
  • Ensure Medical Assistants perform their duties accurately and efficiently.
  • Manage workflow and prioritize tasks.
  • Monitor compliance with applicable regulations and standards.
  • Ensure patient care meets the highest quality standards.
  • Respond to patient inquiries in a timely and professional manner.
  • Develop and implement policies and procedures.

Required Qualifications

  • 2+ years experience as a Medical Assistant
  • Associate’s Degree in Medical Assisting or a related field
  • Valid Medical Assistant Certification
  • Proven leadership and mentoring abilities
  • Ability to work effectively in a fast-paced, multitasking environment

Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required Skills

administrative support
customer service
multitasking
mentorship
policy implementation
team leadership
communication
clinical support