Sr. Solution Sales Executive | Mid-Market

Position Overview

ServiceNow is seeking a highly driven and experienced salesperson to join the Mid-Market Sales team in our San Diego office. In this role you will manage CRM and Industry solution opportunities, collaborate with account teams, and drive transformational digital initiatives with Commercial Mid-Market accounts. Your contribution will be essential in building relationships with CXO personas, guiding customers through the digital transformation journey, and consistently exceeding sales targets.

Key Responsibilities

• Partner with account teams to develop pursuit strategies to engage customer and partner leadership.
• Act as an expert for CRM and Industry workflows and expand solution presence within existing accounts or target new logos.
• Lead Commercial Mid-Market accounts with CRM and Industry opportunities and align ServiceNow capabilities with digital transformation outcomes.
• Manage sales opportunities and business relationships, ensuring timely forecasting and opportunity status updates.
• Consistently meet or exceed monthly, quarterly, and annual sales objectives and key performance indicators (pipeline build, revenue attainment, created opportunities, ACV bookings, and renewal rates).
• Collaborate with cross-functional teams to facilitate necessary resources throughout the sales cycle.
• Utilize effective data management through CRM, social media, and other sources.
• Occasionally travel for training and meetings as required.

Required Qualifications

• Experience integrating or critically evaluating AI in work processes, including the use of AI-powered tools, automated workflows, and data-driven insights.
• Minimum of 3+ years of technology sales experience in enterprise software or consulting services.
• Proven experience in selling enterprise-class solutions.
• Strong technical aptitude to understand prospect challenges and translate these into business outcomes.
• Deep understanding of the sales process and experience managing short, complex sales cycles.
• Proficiency in presentation skills via web-based tools.
• Excellent communication and relationship-building skills.
• A persistent, dependable, and accountable professional who adapts well to a constantly evolving environment.

Benefits & Perks

• Compensation: Base pay of $87,550 - $135,750 plus equity (when applicable), and a competitive On Target Earnings (OTE) structure with variable/incentive compensation.
• Benefits: Health plans (including flexible spending accounts), 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.