Client Care & Experience Coordinator — OC Skin Care Center (Newport Beach)

Part-Time | In-Person | Growth-Focused Role

OC Skin Care Center is a fast-growing, luxury skincare spa in Newport Beach. We’re looking for someone kind, respectful, sharp and a leader, someone who takes pride in their work, genuinely cares about people, and wants to grow with our team.

If you love helping clients feel welcomed, taken care of, and confident in their skin journey, this is the place for you.

What You’ll Do

Client Experience & Front Desk

• Greet clients with professionalism, warmth, and genuine care
• Manage check-ins, check-outs, scheduling, and confirmations
• Guide clients toward the right services, upgrades, and skincare products
• Maintain a clean, organized, calm front desk environment

Communication & Coordination

• Assist estheticians with scheduling flow and room turnover timing
• Manage daily appointment updates in booker booking software
• Send reminders, handle reschedules, and follow clear protocols
• Answer calls, texts, and client questions with confidence and clarity

Operations

• Help maintain spa standards to ensure smooth daily operations
• Handle payments, packages, memberships, and retail
• Support special projects, events, and monthly promotions

Who You Are

• Sharp, detail-oriented, and quick on your feet — you don’t miss the small stuff
• Warm, kind, and high-character — you treat clients with respect and care
• Trustworthy & reliable — you show up on time and take ownership
• Great communicator — calm, professional, and well-spoken
• Driven — you want to grow with the company long-term
• Coachable — open to feedback, improvement, and learning

This role is perfect for someone who wants to build a career in the beauty/spa/med-spa industry and be part of a tight, supportive team.

Bonus Points

• Experience in spas, med spas, hospitality, or customer service
• Understanding of skincare services or willingness to learn fast
• Bilingual (Spanish/Persian) is a plus, not required

Compensation

• Competitive hourly pay: based on experience starting $18/hr
• Performance bonuses:
• Employee discounts: on services + products
• Growth opportunities: as the spa expands

📍 Location

OC Skin Care Center — Newport Beach, CA