FT Call Center Representative - Work From Home

Transformations Care Networkover 1 year ago
Grand Blanc, Michigan, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Join our team as a Call Center Rep in a Customer Service role based Anywhere in the U.S. with a Fully Remote work environment. You will be an essential part of our support team, providing compassionate assistance while managing inbound calls and ensuring accurate documentation. Compensation: Up to $23 per hour.

Key Responsibilities

  • Handle inbound calls and conduct initial screenings to gather vital information.
  • Provide compassionate support to individuals in crisis, offering appropriate resources and referrals.
  • Maintain accurate documentation of client information while adhering to privacy regulations.
  • Collaborate with a diverse team to ensure seamless transitions and continuity of care.

Benefits & Perks

  • Medical, Dental & Vision
  • 401K
  • Fully Remote Work Environment

Required Skills

Crisis Intervention
Team Collaboration
Documentation
Customer Service
Privacy Regulation Compliance
Inbound Call Handling