FT Call Center Representative - Work From Home
Transformations Care Networkover 1 year ago
Grand Blanc, Michigan, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Join our team as a Call Center Rep in a Customer Service role based Anywhere in the U.S. with a Fully Remote work environment. You will be an essential part of our support team, providing compassionate assistance while managing inbound calls and ensuring accurate documentation. Compensation: Up to $23 per hour.
Key Responsibilities
- Handle inbound calls and conduct initial screenings to gather vital information.
- Provide compassionate support to individuals in crisis, offering appropriate resources and referrals.
- Maintain accurate documentation of client information while adhering to privacy regulations.
- Collaborate with a diverse team to ensure seamless transitions and continuity of care.
Benefits & Perks
- Medical, Dental & Vision
- 401K
- Fully Remote Work Environment
Required Skills
Crisis Intervention
Team Collaboration
Documentation
Customer Service
Privacy Regulation Compliance
Inbound Call Handling