Bilingual Tech Support Specialist; EN​/ES

Tesla Motors, Inc.9 months ago
Henderson, NV, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Bilingual Tech Support Specialist (EN/ES)
Location: Henderson, NV
A leading electric vehicle manufacturer in Henderson, NV is seeking a Bilingual Energy Support Specialist to provide world-class customer service for Residential Energy products. Candidates must be proficient in both English and Spanish and have at least one year of technical call center experience.

Key Responsibilities

  • Maintain high standards of customer service.
  • Collaborate with various departments.
  • Serve as the primary contact for customer issues.

Required Qualifications

  • Qualifications: Proficiency in both English and Spanish.
  • Experience Required: At least one year of technical call center experience.

Benefits & Perks

  • Benefits: Competitive benefits starting from day one of employment.

Required Skills

Customer Service
Bilingual English/Spanish
Collaboration
Energy Support
Technical Call Center Experience
Issue Resolution