Lead Designer

Position Overview

At Floor & Decor, the Lead Designer takes charge of the design team and offers a comprehensive design service from beginning to end. This approach aims to establish enduring connections and foster customer loyalty. Lead Designers at Floor & Decor are tasked with engaging customers, understanding their project requirements, providing all necessary project information, and crafting an innovative design proposal that reflects the customer's individual style, needs, and financial constraints.

Key Responsibilities

• Demonstrated skill in establishing and nurturing enduring connections with both residential and commercial clients.
• Welcome shoppers in a supportive manner and assist with navigating store layout requirements.
• Arrange design consultations for current and prospective clients, expanding the customer base through networking, referrals, and in-store generated leads.
• Offer guidance on materials such as tiles, wood, and stone for residential and commercial projects for homeowners, interior designers, and builders.
• Create and present comprehensive, practical, and visually attractive design proposals.
• Manage multiple customer projects simultaneously by ensuring precision, timeliness, and consistent follow-up through effective communication and use of company platforms.
• Collaborate with store managers and staff to coordinate projects from inquiry to completion, meeting sales targets and objectives.
• Champion company initiatives by guiding store staff on optimal methods and strategies.
• Stay updated on the latest design trends shaping the market.
• Utilize design software such as Salesforce, the Online Design Appointment Scheduler, and MyProject.
• Participate in regional professional organizations (e.g., ASID and NKBA) to enhance local networking opportunities.
• Perform additional tasks as required.

Required Qualifications

• Education: BA or AA in Interior Design; or 6 years of interior design experience; or a combination of education and experience equal to 6 years.
• Requirements: Proficient in basic mathematical skills; self-motivated with the ability to multi-task in a fast-paced environment; excellent verbal, written, and interpersonal skills; basic computer knowledge including Microsoft Office suite; internal candidates must have 24 months of experience in a Floor & Decor Designer position.

Preferred Qualifications

• Qualifications: Prior retail/sales experience preferred.
• Qualifications: Knowledge of hard surface flooring is a plus.

Benefits & Perks

• Extra chances for rewards at all stages.
• Career advancement opportunities.
• Nationwide job openings for relocation.
• 401k plan with flexible company contributions.
• Employee Stock Purchase Plan (ESPP) for purchasing company stock at a discounted price.
• Referral Bonus Program.
• Personal holiday and volunteering time off program.
• Insurance coverage including medical, dental, vision, life, and other plans based on qualifying criteria.