Gibson Electric Co., Inc Information Technology Manager

Position: Gibson Electric Co., Inc. – Information Technology Manager

About Us

We are an electrical construction firm specializing in commercial electrical and telecommunication infrastructure design, structured cabling installation and maintenance, electrical power distribution systems, data transmission systems, and distributed antenna systems (DAS).

Job Summary

IT Manager (ITM) is responsible and accountable for the smooth running of all computer systems within the limits of requirements, specifications, costs and timelines. The ITM supervises the implementation and maintenance of the Company’s overall computing needs.

Essential Duties & Responsibilities

Manage information technology and computer systems

• Design, develop, implement and coordinate systems (computer deployments to end users, server deployments—both onsite and Azure environment, network design and implementation, printer setup, mobile device management and setup)
• Develop and implement policies and procedures (utilizing existing EMCOR SOPs and Company internal policies)
• Strategic IT resource planning (keeps abreast of industry trends and standards, attends Kick‑off meetings, anticipates upcoming hardware/software needs, develop innovative IT solutions)
• Proactively monitors systems to reduce downtime (reviews log files, monitors server performance, advises users of potential bottlenecks, schedules off‑hours maintenance windows, proactively reviews internet bandwidth usage)
• Procurement of current hardware with an eye to the bottom line (works with approved vendors to ensure the best pricing and delivery schedule, selecting high‑quality/good value equipment best suited for our working environment)
• Tests, manages and approves all software updates (develops a test environment, reviews all software updates, determines release schedules, reminds users to update their computer systems)
• Works with EMCOR to leverage corporate resources to benefit Company (attends all EMCOR IT meetings in person/virtually, submits software to EMCOR for review/approval, works with software vendors and EMCOR to meet EMCOR requirements, leverages EMCOR helpdesk for technical issues)
• Develops onboarding computer documentation (Windows 11 user guide, iPhone user guide, iPad user guide, Bluebeam user guide)

Manage Company Data Security

• Responsible for data security (server maintenance, file restoration, backup management, antivirus management, malware management, patching computer CVE’s, file and folder access permissions, intrusion protection, adds and removes user access in a timely manner i.e. onboarding/termination)
• Enforce EMCOR compliance standards (software usage/licensing, approved software, equipment usage/security)
• Performs system audits (reviews access permissions for file access/financial systems i.e. VISTA, remote access i.e. VPN)

Manage IT staff

• Training & development (mentorship, internal training, EMCOR training, task specific training)
• Coaching & Counseling (weekly staff meetings, one‑on‑one meetings, coaching, identify training opportunities)
• Communication of job expectations (punctuality, customer service, professionalism, technical knowledge and expertise, ability to set priorities, security)
• Performance appraisal (use the prescribed Company performance review process)
• Task assignment and scheduling (set tasks, priorities, schedule major activities, ensure coverage during vacations/absences)
• Reviews and audits IT asset database (monitors existing computer fleet, ensures all hardware is covered under warranty, retires obsolete/out of warranty hardware in a secure and timely manner)

Job Specifications

• BS/BA in Computer Engineering/Science or equivalent experience
• 5 years or more in an IT management role
• Proven knowledge of Active Directory & current Windows OS
• Proven knowledge of Office 365
• Proven knowledge of mobile device management
• Proven knowledge of networking—Cisco networking preferred
• Proven knowledge of Azure/Cloud environment
• Outstanding communication and customer service skills
• Excellent organizational and time‑management skills
• Ability to multi‑task in a fast‑paced work environment

Required Attributes

• Must demonstrate integrity, honesty, confidentiality, professionalism and commitment to company values.
• Must have patience in…