Social Media and Online Sales Coordinator

We are looking for a motivated and self-driven Social Media and Online Sales Coordinator with customer service and sales experience to join McLaren's team.

About us

McLaren Industries is a privately owned US company founded in 1997. For three decades, McLaren has proven to be a rock-solid, vertically integrated manufacturer and distributor. The company is widely recognized as a high-quality manufacturer and distributor of an OEM and aftermarket rubber tracks, solid cushion tires, over-the-tire tracks and attachment for a broad range of compact construction equipment, carrier vehicles, agricultural and forestry equipment. Thanks to the professionalism of its employees, the utilization of highly advanced technologies and quality raw materials, McLaren has quickly become a world leader stretching beyond customary limits to design and build innovative rubber and steel products.

Job Description

Are you passionate about sales? Are you a social media pro? Do you care about providing customer service and helping people find the product they are looking for? We are seeking a dynamic individual who is a social media pro and dedicated to providing exceptional customer service and can assist customers on marketplaces. At McLaren, we believe in a seamless customer journey, ensuring every sale goes smoothly from the first interaction to nationwide delivery, ultimately helping people find their perfect product.

Duties and Responsibilities

• Develop a comprehensive strategy and establish clear goals to drive growth, popularity and engagement across social media accounts, online platforms, forums, and business review sites.
• Monitor and manage all online platforms to boost engagement, generate leads, and increase sales.
• Support and elevate the McLaren brand's appearance across all online channels.
• Manage all new comments, messages and request from various online platforms and marketplaces.
• Process new sales from online platforms daily.
• Participate in the creation of new company online platforms and portals when needed.
• Communicate and collaborate daily with the marketing and sales teams; identify and escalate priority issues to upper management.
• Create and present monthly reports on account status and performance to management.

Requirements

• Customer-First sales attitude: Customer Service skills - primarily with our online platforms.
• Online Sales experience: 1+ year verifiable experience.
• Excellent Interpersonal skills: ability to effectively work with others in a close manner- collaborative and adaptable.
• Thrive in a fast-paced environment: level-headed, calm, resilient, work well under pressure.
• Must be meticulous: detail-oriented, methodical with a knack for precision and error-free execution.
• Able to handle complexity with order: Previous experience with CRM programs preferred.
• Sales experience: at least 1yr.
• Customer Service Experience: at least 1 year.

Skills and Specifications

• Proficient in Social Media platforms: (Facebook, Instagram, TikTok, YouTube).
• Extensive knowledge: of Facebook Business Suite (Facebook and Instagram).
• Experience with Microsoft 360 products:
• Experience with online sales platforms: eBay, Amazon, FB Marketplace.
• Technologically savvy: well versed computer and smartphone skills.
• Excellent written and verbal communication skills: (proper grammar).
• Multi-tasking skills: able to manage multiple projects concurrently, prioritization, time management, organization and planning.

Pay:

From $19.00 per hour

Work Location:

In person