Marketing Communications Coordinator

Position Overview

The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love. In this role you will assist with marketing and communications activities for Catholic Charities, Seton Home, and St. PJ’s Children’s Home. You will drive client, volunteer, and donor engagement by producing content for social media, email marketing, journalistic storytelling, testimonials, and blogging while working closely with internal stakeholders. Location: 202 W French Pl | San Antonio, TX 78212. Schedule: 8:30 a.m. - 5:00 p.m. Monday – Friday (weekends/evenings as needed). To apply, please visit our website at www.ccaosa.org and complete the application along with uploading your resume. Catholic Charities is an Equal Opportunity Employer.

Key Responsibilities

• Maintain a cohesive and consistent visual and verbal identity using branding style guidelines.
• Develop social media campaigns that tell stories, inspire action, and achieve agency goals across platforms such as Facebook, Instagram, Twitter, and LinkedIn.
• Monitor social media accounts and provide customer service to the audience.
• Create content and stories for social media, email marketing, websites, media publications, and other print media.
• Use Constant Contact to develop weekly and monthly newsletters and campaigns that inspire volunteerism or donations.
• Write journalistic testimonials and promotional pieces for Today’s Catholic and other publications.
• Provide testimonials or success stories for the grants department, volunteer services, and program needs.
• Film and edit video testimonials or success stories to support events, grants, and social media messaging.
• Maintain a polished, organized, and updated archive of stories.
• Adhere to safety training, protocols, and precautionary measures to ensure personal and team safety.
• Protect the confidentiality of all acquired information, including client and donor details.
• Uphold the Code of Conduct and the organization’s faith and moral guidelines.
• Collaborate as a team member who promotes a solution-oriented approach and commitment to the organization’s Mission and Vision.
• Complete all required professional development on time.
• Perform other duties as assigned.

Required Qualifications

• Education: bachelor’s degree in business, Marketing, Communications, or a related field.
• Experience Required: Minimum of 2 years’ experience in marketing or communications, including social media, graphic design, website (WordPress) experience, and writing in various formats (social media, email marketing, website content, and testimonials).
• Requirements: Reliable transportation, a valid driver’s license with a clean driving record, and valid vehicle insurance.
• Qualifications: Minimum 2 years of experience with social media platforms, Constant Contact, and journalistic writing; proficiency in Adobe Creative Cloud; working knowledge of WordPress and Microsoft Office; excellent written and verbal communication skills; strong critical thinking and problem-solving skills; and the ability to manage multiple projects while maintaining a high level of professionalism. Must be self-motivated, detail-oriented, and capable of working both independently and as part of a team, supporting functions across events, fundraising, grants, volunteer activities, and parish outreach.