SaaS Support Specialist I — Help & Train Users

National Information Solutions Cooperative (NISC)3 months ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

National Information Solutions Cooperative (NISC) is seeking a Product Support Specialist I

to be the friendly, knowledgeable first point of contact for our users. If you enjoy solving technical challenges and explaining solutions in plain language, we want to hear from you.

Join a Team

that helps over 960 energy cooperatives and communication organizations across North America by delivering SaaS software, training, and responsive support to help communities thrive.

Required Skills

Training & Development
Problem Solving
Communication
Customer Support
SaaS
Technical Support