Manager, Employee Onboarding, NA

Vantage Data Centers8 months ago
United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Vantage Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscalers, cloud providers, and large enterprises. Our People and Culture team is responsible for managing the entire employee lifecycle—from recruitment through retirement—and driving high-impact decisions that align with the company's strategic goals. This role, based in any of our US locations (Denver, CO; Phoenix, AZ; Quincy, WA; Santa Clara, CA; Ashburn, VA) or remote, is for a proactive and strategic Manager, Employee Onboarding. You will lead a small team to deliver a consistent, engaging, and impactful onboarding experience that supports employee integration, retention, and success while collaborating across multiple departments.

Key Responsibilities

  • Lead and manage the North America onboarding team, providing coaching, development, and performance support.
  • Design and execute onboarding programs for employees from pre-hire through their first 90 days and beyond.
  • Facilitate onboarding sessions and learning experiences, both virtually and in-person, to ensure high engagement and alignment with company culture.
  • Develop and curate onboarding content, including digital learning modules, presentations, and communications using platforms such as Docebo and OpenSesame.
  • Partner with Global L&D, People & Culture, Talent Acquisition, and business leaders to ensure seamless, scalable, and inclusive onboarding processes.
  • Leverage systems and tools (e.g., Workday, LMS) to track onboarding participation, engagement, and success metrics.
  • Collaborate with IT and People & Culture teams to manage onboarding logistics including shipping, access provisioning, and preboarding data accuracy.
  • Maintain attention to detail in managing participant records, scheduling, and communications.
  • Continuously assess and improve onboarding experiences using feedback, data, and best practices.
  • Support broader L&D initiatives and contribute to a culture of continuous learning and employee engagement.
  • Handle additional duties as assigned by Management.
  • Travel up to 10% (with the potential to increase as the business evolves).

Required Qualifications

  • 5+ years of experience in Learning & Development, Talent Management, or HR, with a focus on onboarding or employee experience.
  • Experience in content development and facilitation for onboarding or training programs.
  • Familiarity with LMS platforms (e.g., Docebo), digital content tools (e.g., OpenSesame), and virtual collaboration technologies.
  • Strong project management and organizational skills.
  • Excellent communication and stakeholder engagement abilities.
  • Knowledge of adult learning principles and change management best practices.
  • Ability to work effectively in a fast-paced, dynamic environment.

Preferred Qualifications

  • Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field.
  • 2+ years of people management experience.
  • Experience designing onboarding programs for distributed or hybrid workforces.
  • Assessment certifications (StrengthsFinder, Enneagram, Insights, DISC, etc.).

Benefits & Perks

  • Compensation: $110,000-$120,000 Base + Bonus (based on Colorado market data; may vary by location). Compensation may depend on qualifications, skills, competencies, and experience.
  • Eligibility for comprehensive company benefits including medical, dental, and vision coverage, life and AD&D, short and long-term disability, paid time off, employee assistance, and participation in a 401k program with company match.
  • Access to an above-market total compensation package along with a comprehensive suite of health, welfare, retirement, and paid leave benefits.
  • Ongoing training, recognition, and development opportunities that underscore our commitment to our employees’ growth.

Required Skills

Talent Management
Process Improvement
Employee Onboarding
Digital Learning Platforms
Learning & Development
Stakeholder Engagement
Content Development
Coaching and Development
Facilitation
Project Management