Marketing and Sales

Position Overview

Assists with the marketing and admissions functions including conducting Village tours and responding to inquiries and information requests. Establishes, monitors, updates, and maintains prospect files.

Key Responsibilities

• Respond to inquiries and provide sales information regarding the Village in a timely manner.
• Schedule and conduct Village tours to educate potential residents and families about the Village and its services.
• Assist with all sales and marketing efforts to increase referrals and reputation through on-site events, off-site events (e.g., expositions, PVM sponsored events), outreach, networking, and relationship building meetings.
• Develop relationships with prospective residents to facilitate the sales process by identifying needs, maintaining contact, and following up.
• Sell the Village housing accommodations and additional services using appropriate promotional material and communication.
• Enter all leads into the CRM database, including website leads, and conduct timely follow-up.
• Assist with information gathering and establish resident and prospect records—including filing, updating records, and data input.
• Promote housing accommodations and additional services offered by the Village to increase sales.
• Attend and participate in meetings and training opportunities to stay informed on current information and skill development.
• Follow established policies and procedures including Presbyterian Villages policies and procedures, safety policies, and all applicable federal, state, and local regulations.
• Perform all other duties as assigned.

Required Qualifications

• Education: High School Graduate or General Education Degree (GED)
• Experience: One year of marketing, public relations, sales, or admissions experience preferred
• Computer Skills: Must be able to operate a computer; proficient with MS Excel, MS Outlook, MS Word, MS Publisher, and MS PowerPoint
• Certificates & Licenses: Valid Driver's License
• Other Requirements: Knowledge of medical terminology preferred; must be able to work a flexible schedule including evenings and weekends as assigned
• Physical Demands: Stand, walk, bend, perform handling/fingering tasks, near vision work, and lift/carry 10 lbs or less
• Work Environment: Normal office setting with occasional walking through resident areas and potential exposure to communicable diseases if proper precautions are not followed