White-Glove Help Desk Support Hybrid & Exec Friendly

CSI Companies Inc Defunctabout 2 months ago
Jacksonville, FL, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Description

CSI Companies in Jacksonville, Florida, is seeking a Service Desk Analyst to provide high touch technical support in a professional office environment. This role is ideal for professionals with strong customer service skills and experience in tech support for both Windows and Mac environments.

Your Responsibilities

  • On-site support for executives and staff
  • Resolving remote tickets
  • Documenting interactions clearly

Compensation and Benefits

Pay Range: $20–25/hr

Work Hours: Standard business hours

Benefits include medical, dental, and vision coverage.

Required Skills

Ticketing Systems
Windows
Mac
Technical Support
Communication Skills
Documentation Skills
Customer Service