White-Glove Help Desk Support Hybrid & Exec Friendly
CSI Companies Inc Defunctabout 2 months ago
Jacksonville, FL, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Description
CSI Companies in Jacksonville, Florida, is seeking a Service Desk Analyst to provide high touch technical support in a professional office environment. This role is ideal for professionals with strong customer service skills and experience in tech support for both Windows and Mac environments.
Your Responsibilities
- On-site support for executives and staff
- Resolving remote tickets
- Documenting interactions clearly
Compensation and Benefits
Pay Range: $20–25/hr
Work Hours: Standard business hours
Benefits include medical, dental, and vision coverage.
Required Skills
Ticketing Systems
Windows
Mac
Technical Support
Communication Skills
Documentation Skills
Customer Service