Health Information Specialist

Position Overview

Position: Health Information Specialist I

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., ensuring data is secure, accessible and usable for better health decisions. Datavant is trusted by leading life sciences companies, government agencies, and care providers. Join a high-performing, values-driven team dedicated to tackling healthcare’s most complex challenges with technology-forward solutions.

This is a Full-Time role (Monday-Friday 8:00AM-4:30 PM EST) located in Tampa, FL (33511).

Key Responsibilities

• Receive and process requests for patient health information in accordance with company and facility policies.
• Maintain confidentiality and security of all privileged information.
• Maintain working knowledge of company and facility software.
• Adhere to the company's and customer facilities’ Code of Conduct and policies.
• Inform management of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as required.
• Apply medical privacy regulations consistently to prevent unauthorized disclosure.
• Manage and safeguard patient health records ensuring HIPAA compliance.
• Prepare new patient charts by gathering documents from paper sources and/or electronic records.
• Ensure medical records are accurately assembled and complete.
• Create digital images of paperwork for storage in electronic medical records.
• Respond to requests for patient records both internally and externally, retrieving and transmitting them appropriately.
• Answer inbound/outbound calls and assist with patient walk-ins as needed.
• Assist with administrative duties such as handling faxes, mail, and data entry.
• Meet productivity expectations as outlined for the site.
• Schedule pick-ups when required and perform other related duties as assigned.

Required Qualifications

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Willingness to work overtime during peak seasons.
• Basic computer proficiency.
• Comfort with using phones, fax machines, printers, and other office equipment.
• Professional verbal and written communication skills in English.
• Detail-oriented with a focus on accurate and compliant medical records.
• Strong data entry skills.
• Ability to work with minimal supervision and adapt to changing priorities.
• Organizational skills to manage multiple tasks in a fast-paced environment.

Preferred Qualifications

• Experience in a healthcare environment.
• Previous production or metric-based work experience.
• In-person customer service experience.
• Ability to build strong relationships with on-site clients and customers.
• Willingness to suggest process improvements and provide feedback to internal stakeholders.

Benefits & Perks

• Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and Tuition Assistance.