Entry Computer Helpdesk Assistant

Entry Level Technology Jobs10 days ago
Denton, TX
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you interested in anIT career? We are seeking aEntry-Level Computer Support Assistantto join our Help Desk team in Denton. In this role, you will be an integral part of the overall IT team, supporting computer systems, hardware, and software while providing exceptional customer service to users.

Key Responsibilities

  • Work at the Help Desk and provide technical assistance and support related to computer systems, hardware, and software.
  • Answer users' questions and train them on basic system and computer functions.
  • Address system and user issues promptly and professionally.
  • Collaborate effectively as a team player within the overall IT team.

Required Skills

Customer Service
Software Support
Help Desk Operations
User Training
Technical Assistance
Hardware Troubleshooting