administrative assistant, Western Mountain (Remote - U.S.)

Position Overview

This position contributes to Starbucks' success by providing advanced, dedicated administrative support of a confidential and complex nature to one or more executives. It handles confidential and non-routine information, exercises independent judgment and discretion in making decisions and carries out activities following general guidelines. The role demonstrates the ability to perform effectively with limited direction and models Starbucks' guiding principles.

Key Responsibilities

• Provides administrative support to one or more executives.
• Proactively manages executive calendars with attention to accuracy, detail and allocation of time and resources.
• Performs general administrative activities including screening and directing incoming phone calls, composing and typing general correspondence.
• Serves as a point of contact for the business unit or department.
• May organize, host and facilitate team and cross-functional meetings, conferences and department activities.
• Directs and executes complex administrative projects including coordinating, tracking or analyzing budgets.
• Utilizes advanced technical skills to create dynamic charts, tables, graphs and presentation materials.
• Works with facilities department in planning and organizing team space maintenance and facilities moves.
• Provides support and resources to department hiring managers for new partner setup and immersion activities.
• Organizes and schedules team and department meetings, and arranges for live and telepresence audiovisual equipment.
• Initiates special projects and process improvements based on observations of department needs.
• Schedules executive domestic and international travel in compliance with existing policies and procedures.
• Actively engages with the executive's direct report team to ensure alignment of priorities.
• Serves as a peer leader to the administrative team within the function.
• Advises the department in the use of its products and services.
• Supports the executive, department and administrative team in coffee education as a core part of Starbucks' business.
• Maintains regular and punctual attendance.

Required Qualifications

• Adaptability – comfortable in adapting and demonstrating flexibility in responding to change.
• Collaboration – demonstrates confidence, composure and professionalism.
• Communication – able to communicate clearly and concisely, both verbally and in writing.
• Customer Services – exhibits a positive, can-do attitude with the desire to take on additional responsibilities.
• Organization – strong organizational skills coupled with a high level of integrity and discretion.
• Technology – proficient with Microsoft Office 365 and virtual tools.
• Time Management – able to balance multiple priorities and projects in a fast-paced environment.

Benefits & Perks

• Access to medical, dental, vision, basic and supplemental life insurance.
• Short-term and long-term disability.
• Paid parental leave.
• Family expansion reimbursement.
• Paid vacation from date of hire.
• Sick time (accrued at 1 hour for every 25 hours worked).
• Eight paid holidays and two personal days per year.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.).
• Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program.
• Student loan management resources.
• Access to backup care and DACA reimbursement.