Computer Technician Apprentice
Texas Professional Groupover 1 year ago
Sugar Land, Texas, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
The Entry-Level Computer Support Assistant role in Sugar Land is an excellent opportunity for anyone interested in starting an IT career. Working at the Help Desk as a key member of the IT team, you will provide technical assistance and support for computer systems, hardware, and software while ensuring queries and system issues are addressed in a timely and professional manner.
Key Responsibilities
- Provide prompt technical assistance related to computer systems, hardware, and software.
- Answer users’ questions and offer guidance on system functionalities.
- Train users on basic computer functions and operations.
- Address system and user issues and resolve them in a professional manner.
- Collaborate with the IT team to improve overall help desk services.
Required Skills
Technical Assistance
Software Troubleshooting
Help Desk Operations
IT Support
User Training
Hardware Troubleshooting