Computer Technician Apprentice

Texas Professional Groupover 1 year ago
Sugar Land, Texas, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

The Entry-Level Computer Support Assistant role in Sugar Land is an excellent opportunity for anyone interested in starting an IT career. Working at the Help Desk as a key member of the IT team, you will provide technical assistance and support for computer systems, hardware, and software while ensuring queries and system issues are addressed in a timely and professional manner.

Key Responsibilities

  • Provide prompt technical assistance related to computer systems, hardware, and software.
  • Answer users’ questions and offer guidance on system functionalities.
  • Train users on basic computer functions and operations.
  • Address system and user issues and resolve them in a professional manner.
  • Collaborate with the IT team to improve overall help desk services.

Required Skills

Technical Assistance
Software Troubleshooting
Help Desk Operations
IT Support
User Training
Hardware Troubleshooting