Ice Technician

Position Overview

A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you – you can always see your application status in your profile. Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Key Responsibilities

• Demonstrate a high degree of knowledge and skill in operating ice-resurfacing machines in a professional demeanor.
• Operate ice resurfacing equipment in a safe manner to ensure guest and associate safety.
• Efficiently and accurately perform ice resurfaces in a timely manner.
• Coordinate the maintenance of on-ice and off-ice related issues.
• Contribute to the execution of on-ice and off-ice events and activities in a timely manner.
• Safeguard public sessions to assure exemplary guest experience and safety.
• Enthusiastically service guests while performing a multitude of diverse tasks.
• Demonstrate initiative and commitment to communication and teamwork to assure optimal guest service.
• Adhere to first aid and emergency guidelines and procedures.
• Monitor activity on ice and in other controlled areas.
• Adhere to all OSHA safety standards and immediately communicate any safety or security issues to the Supervisor or Lead.
• Maintain all ice-related equipment to be safe and operable; report any repairs immediately to the Supervisor/Lead and General Manager.
• Operate all ice-resurfacing equipment in accordance with safety standards as outlined in maintenance certification training.
• Adhere to manufacturer specifications when using equipment or materials to ensure no risk to self, associates, or guests.
• Assist in repairs of ice resurfacing equipment as required and complete daily maintenance readings to ensure safe operations.
• Edge ice daily to adhere to optimum safety standards and maintain air quality by documenting meter readings.
• Maintain facility housekeeping standards in all areas including equipment rooms, lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices.
• Assist in maintenance projects and perform general maintenance throughout the facility, including setting up and maintaining facility signage and displays.
• Maintain ice resurfacers using daily logbooks and document any repairs or recommendations.
• Monitor ice conditions, remove debris from the ice surface and surrounding areas.
• Adhere to all The Rinks policies and procedures and perform other duties as assigned.

Required Qualifications

• Must be 18 years of age or older.
• Must complete Ice Maintenance training with a certified The Rinks Maintenance Associate within a 90-day training period.
• Must pass a written, oral, and practical Zamboni and Ice Maintenance Exam with a score of 80% or higher.
• Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays, and nights).
• Must be able to read equipment manuals, follow safety procedures, write reports, update logbooks, and document repairs.
• Service minded, highly motivated self-starter who is enthusiastic and energetic.
• Demonstrates an understanding of The Rinks’ commitment to quality people, places, and programming.
• Possesses strong interpersonal and communication skills.
• Consistently maintains a pleasant, professional, and approachable style.
• Thrives in a fast-paced, dynamic environment and works well with a variety of individuals and personalities.

Preferred Qualifications

• Ice rink operations experience preferred.

Benefits & Perks

• Compensation: Starting hourly rate of $21.50 per hour.