Prestige Beauty Advisor
Job Description
Position Overview
The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures.
Key Responsibilities
- Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty, retail shrink and omni-channel sales, with a specific focus on the prestige category and iconic brands.
- Ensure exceptional guest service by greeting, engaging, personalizing service, recommending products, and informing guests of promotions, events, and services.
- Perform makeup applications, skincare analysis, and product demonstrations with guests.
- Book appointments for, and support the execution of, services and in-store events.
- Stay informed about new and existing industry trends, products, and services.
- Maintain prompt, regular attendance.
- Contribute to an inclusive environment and collaborate with managers and associates.
- Participate in ongoing training, including prestige and iconic brand product training.
- Ensure compliance with Ulta Beauty's policies, procedures, and standards.
- Keep prestige and iconic brand work area replenished, signed and faced, and maintain testers.
- Maintain outstanding store operational standards, including cleanliness.
- Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
- Protect company assets by following loss prevention best practices.
- Execute other operational tasks as directed.
Required Qualifications
- High school diploma is preferred
- Cosmetology, esthetician or demonstrator's license where required by state law
- 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
- Demonstrates a passion and significant competency for prestige product, guest service, and selling
- Ability to build and maintain strong customer relationships
- Ability to work independently and as part of a team
- Strong communication skills
Special Position Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- Attend corporate business meetings and conferences, including overnight stays
Working Conditions
- Frequent mobility throughout the store during shift
- Frequent standing, bending, reaching, pulling, pushing, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
About
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.