Sr. Field Service Technician NY/NJ

Position Overview

About Oshkosh AeroTech, an Oshkosh company – Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment, and airport services. The Sr. Field Service Technician is responsible for traveling to customer locations across the NY and NJ areas (and occasionally internationally) to perform diagnostics, repairs, upgrades, and maintenance on a wide variety of ground support equipment, including diesel and electric-powered vehicles, hydraulic systems, and electrical control systems. This role requires strong technical expertise in electrical, mechanical, and hydraulic systems while working independently in the field. Please note, this is a field position where travel is integral: you will fly to your work location at the start of the week and fly home on Friday.

Key Responsibilities

• Travel to customer sites (approx. 80% travel) to provide hands-on service for equipment such as aircraft tow tractors, container loaders, aircraft deicers, baggage and cargo transport vehicles, and other airport GSE with ICE or EV platforms.
• Diagnose, repair, and perform routine maintenance on hydraulic systems (pumps, motors, actuators, valves), electrical systems (wiring, fuses, relays, sensors, control modules), and mechanical systems (suspension, steering, drive assemblies).
• Interface with PLC systems to upload/download programs, troubleshoot logic, and adjust control systems accordingly.
• Collaborate with dealer technicians via phone, email, or onsite for troubleshooting assistance.
• Review technical documentation, manuals, and schematics to ensure accurate service procedures.
• Maintain detailed documentation through work order systems and ensure proper service reporting.
• Participate in OEM testing and equipment upgrades as required.
• Provide end-user product orientation and ensure safe operating procedures at customer sites.
• Mentor and train junior or less-experienced technicians in the field when necessary.

Required Qualifications

• High School Diploma or its equivalent
• Three (3) or more years of relevant experience
• Ability to travel up to 80%
• Proficient in electrical diagnostics and repair
• Skilled in mechanical system and component-level service
• Experienced in hydraulic diagnostics and repair
• Proficiency with Microsoft Office tools
• Strong problem-solving skills with the ability to work independently
• Excellent verbal and written communication skills
• Must be able to obtain a passport

Benefits & Perks

• Overtime Eligibility: As an hourly role, you are eligible for overtime pay.
• Travel Per Diem: Earn an extra per diem for every travel day.
• Travel Expenses: Enjoy full reimbursement for all regular travel expenses.
• Compensation: Target pay range of $72,200.00 - $116,200.00, determined by role responsibilities and experience.
• Competitive total rewards package in a people-first culture, with opportunities for professional growth.