Entry IT Helpdesk Support Associate
Florida Professional Group5 days ago
Tampa, FL
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Do you enjoy working with computers? Are you looking for a job in theTampaarea? We are seeking an enthusiastic candidate for theEntry-Level Computer Support Assistantrole. In this position, you will join our Help Desk team to provide technical assistance and support for computer systems, hardware, and software.
Key Responsibilities
- Answer users' questions.
- Train users on basic system and computer functions.
- Address system and user issues.
- Resolve issues in a timely and professional manner.
Required Skills
Technical Support
Troubleshooting
User Training
Help Desk
Software Support
Customer Service
Problem Resolution
Hardware Support