Entry IT Helpdesk Support Associate

Florida Professional Group5 days ago
Tampa, FL
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in theTampaarea? We are seeking an enthusiastic candidate for theEntry-Level Computer Support Assistantrole. In this position, you will join our Help Desk team to provide technical assistance and support for computer systems, hardware, and software.

Key Responsibilities

  • Answer users' questions.
  • Train users on basic system and computer functions.
  • Address system and user issues.
  • Resolve issues in a timely and professional manner.

Required Skills

Technical Support
Troubleshooting
User Training
Help Desk
Software Support
Customer Service
Problem Resolution
Hardware Support