Repair and Tool Technician

Position Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. They work both in stores (Tool Rental Centers) and repair centers. In-store, technicians provide service by writing customer contracts and invoices for equipment rental and tool repairs, ensuring that the tool is operating properly and demonstrating its proper use. In repair centers, they handle unit repairs, conduct quality tests, and clean equipment prior to returning it. They also manage the tool inventory by maintaining and repairing tools as necessary.

Key Responsibilities

• Evaluate and repair small engines, outdoor power equipment, and handheld electrical devices.
• Provide in-store tool rental service, including writing customer contracts and invoices, checking tool functionality, and demonstrating proper use.
• Recommend equipment solutions and ensure proper maintenance of units.
• Manage the day-to-day operation and maintenance of equipment in the tool rental department.
• Repair, test for quality, and clean units in repair centers prior to their return.
• Effectively manage the tool inventory by performing regular maintenance and repairs.