Center for Collaborative Solutions Administrative Assistant

Hamilton County Educational Service Center10 months ago
Cincinnati, OH, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Performs administrative support work for the Center for Collaborative Solutions within a team based work environment.

Schedule: Full-time

Location: In person

Key Responsibilities

  • Provide support to substitute employees regarding onboarding, employment processes, and Frontline Applications
  • Proficient use of all Microsoft Office applications, with demonstrated expertise with Word, Excel, Access, PowerPoint, Outlook, and SharePoint
  • Manage messages, phone calls, schedules, and customer interactions
  • Process substitute requests for district preference changes
  • Perform/Process Background Checks of substitute applicants
  • Work closely with Treasurer's office to invoice for Frontline Products
  • Manage and maintain accurate budgets, including creating purchase orders, maintaining accurate balance sheets, and submitting invoices for payment
  • Support orientation, hiring events, substitute appreciation and recognition efforts through organization, planning, and communication
  • Create materials using equipment such as copier, print shop, and web-based registration systems
  • Assemble and distribute materials connected to board meetings and agendas
  • Gather and organize data for districts and organizational use related to substitutes, absence rates, and fill rates at district and building levels
  • Audit, assess needs, and update, when appropriate, organizational documents across Sub Solutions platforms (e.g., Website)
  • Assemble content for organizational newsletters and distribute to appropriate stakeholders
  • Provide quality service and support for internal and external customers
  • Build and maintain strong inter-personal relationships with customers and colleagues
  • Perform daily support functions such as drafting and/or finalizing correspondence, ordering materials, and staff support
  • Provide general administrative support to the Center for Collaborative Solutions Staff, Substitute Managers, and Program Manager
  • Provide back-up support for other service areas as needed, including maintaining accurate employee information in databases
  • Assume other duties as assigned

Required Qualifications

  • High School diploma or equivalent
  • 2+ years related post high school training is desirable but not required
  • Administrative assistant experience with progressively increasing responsibilities
  • Demonstrated competency in problem solving, communication, customer service, teamwork, project management, and technology applications
  • Experience with Frontline Education software highly preferred
  • Experience with educational technology applications such as USAS Redesign, EMIS, STARS, etc. is desirable, but not required
  • Proficient use of web-based technology applications
  • Strong problem-solving skills and attention to detail
  • Strong desire to serve and support customers and colleagues

Benefits & Perks

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Required Skills

Budget Management
Data Organization
Communication
Problem Solving
Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, SharePoint)
Project Management
Frontline Education Software
Administrative Support
Customer Service