Center for Collaborative Solutions Administrative Assistant
Hamilton County Educational Service Center10 months ago
Cincinnati, OH, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Performs administrative support work for the Center for Collaborative Solutions within a team based work environment.
Schedule: Full-time
Location: In person
Key Responsibilities
- Provide support to substitute employees regarding onboarding, employment processes, and Frontline Applications
- Proficient use of all Microsoft Office applications, with demonstrated expertise with Word, Excel, Access, PowerPoint, Outlook, and SharePoint
- Manage messages, phone calls, schedules, and customer interactions
- Process substitute requests for district preference changes
- Perform/Process Background Checks of substitute applicants
- Work closely with Treasurer's office to invoice for Frontline Products
- Manage and maintain accurate budgets, including creating purchase orders, maintaining accurate balance sheets, and submitting invoices for payment
- Support orientation, hiring events, substitute appreciation and recognition efforts through organization, planning, and communication
- Create materials using equipment such as copier, print shop, and web-based registration systems
- Assemble and distribute materials connected to board meetings and agendas
- Gather and organize data for districts and organizational use related to substitutes, absence rates, and fill rates at district and building levels
- Audit, assess needs, and update, when appropriate, organizational documents across Sub Solutions platforms (e.g., Website)
- Assemble content for organizational newsletters and distribute to appropriate stakeholders
- Provide quality service and support for internal and external customers
- Build and maintain strong inter-personal relationships with customers and colleagues
- Perform daily support functions such as drafting and/or finalizing correspondence, ordering materials, and staff support
- Provide general administrative support to the Center for Collaborative Solutions Staff, Substitute Managers, and Program Manager
- Provide back-up support for other service areas as needed, including maintaining accurate employee information in databases
- Assume other duties as assigned
Required Qualifications
- High School diploma or equivalent
- 2+ years related post high school training is desirable but not required
- Administrative assistant experience with progressively increasing responsibilities
- Demonstrated competency in problem solving, communication, customer service, teamwork, project management, and technology applications
- Experience with Frontline Education software highly preferred
- Experience with educational technology applications such as USAS Redesign, EMIS, STARS, etc. is desirable, but not required
- Proficient use of web-based technology applications
- Strong problem-solving skills and attention to detail
- Strong desire to serve and support customers and colleagues
Benefits & Perks
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Required Skills
Budget Management
Data Organization
Communication
Problem Solving
Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, SharePoint)
Project Management
Frontline Education Software
Administrative Support
Customer Service