Inside Sales Account Manager
BLACKHAWK INDUSTRIAL OPERATING COabout 1 year ago
Indianapolis, Indiana, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
BlackHawk Industrial is the #1 choice for industrial manufacturers seeking technical service and production savings. We provide the highest quality industrial products, equipment, and innovative engineered supply solutions, while building strong local relationships. The Inside Sales Account Manager works to sell our products and services from start to finish—via phone, email, or our web store—offering a Base Salary + Generous Commission Structure.
Key Responsibilities
- Exhibit, recruit, and coach associates in line with core behaviors.
- Promote a culture of safety at all times.
- Prospect, qualify, and generate sales within established trading partners.
- Maintain thorough product knowledge and engage in technical discussions through demonstrations and presentations.
- Ensure customer satisfaction by following up and solving problems proactively.
- Identify revenue opportunities within customer communities by tracking and developing new sales prospects.
- Manage the entire sales process from proposal to close, including monitoring customer payments.
- Communicate customer and market issues to company management.
- Perform additional duties as assigned, adhering to ISO processes and procedures.
Required Qualifications
- High levels of product knowledge.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Proficient use of computer software, including BlackHawk approved ERP, CRM tools, Halo, and Excel.
- High School diploma required and 2-4 years of experience in a similar position.
- Familiarity with the back end of the BlackHawk web store.
Preferred Qualifications
- Bachelor’s degree in a related field.
- Previous sales or customer service experience.
Benefits & Perks
- Health Insurance BCBS of OK HDHP
- HSA with Employer match (must meet criteria)
- Dental and Vision Insurance
- 401K Plan and Company Match
- FSA (Full FSA, Limited FSA, and Dependent FSA)
- Company paid Long Term and Short-Term Disability
- Company paid basic Life Insurance and AD&D
- Supplemental life and AD&D/Dependent life
- Ancillary Critical Illness Insurance (Wellness Rider Included)
- Ancillary Accident Insurance (Wellness Rider Included)
- Ancillary Hospital Indemnity
- Employee Assistance Program (EAP) – Includes concierge services and travel assistance
- Paid Time Off and Holiday Paid Time Off
- Gym Reimbursement
- Quarterly Wellness challenge with a chance to win money or prizes
- Tuition Reimbursement after 1 year of employment
- BlackHawk Industrial is an Equal Opportunity Employer.
Required Skills
Customer Service
Inside Sales
Problem Solving
Technical Product Knowledge
CRM
Sales
Communication
ERP