Food Operations Manager

Position Overview

Dollar General Corporation has been serving communities across the United States for over 80 years, dedicated to helping customers “Save time. Save money. Every day.” As part of this mission, the Food Operations Manager will lead the grocery and food department in a Dollar General store. This role is responsible for ensuring smooth inventory management, strict adherence to food safety regulations, effective merchandising, and exemplary customer service, all in a supportive, inclusive, and equitable workplace.

Key Responsibilities

• Grocery & Food Operations: Oversee stocking, rotation, and merchandising of food products; ensure compliance with food safety and sanitation standards; maintain planogram accuracy, pricing, markdowns, damages, tote inventory, and delivery processing; and perform regular inventory audits.
• Leadership & Training: Act as Manager on Duty when required; provide coaching on food safety, stocking practices, and recovery procedures; and support scheduling, staffing, task delegation, and performance management for the grocery team.
• Customer Service: Maintain a clean, organized, and fully stocked grocery area while responding promptly to customer inquiries and upholding high service standards.
• Store Operations Support: Assist with daily store operations including opening and closing procedures, register management, refunds, overrides, proper cash handling, key control, safety, security, and organized backroom operations.

Required Qualifications

• High school diploma or equivalent required.
• 2–3 years of retail clerk experience.
• Supervisory or leadership experience in grocery or retail preferred.
• Ability to obtain and maintain state or local food handling certifications.
• Knowledge of food safety and sanitation regulations.
• Ability to read and implement planograms and merchandising standards.
• Strong leadership, communication, and organizational skills.
• Experience using handheld inventory and scanning devices.
• Basic math skills and familiarity with cash register operations.
• Physical agility: frequent standing, walking, bending, and ability to lift up to 40 lbs (occasionally up to 55 lbs with assistance); capable of working in a fast-paced environment with varying temperatures and occasional use of ladders and equipment.

Benefits & Perks

• Competitive pay
• Comprehensive benefits package
• Opportunities for career growth and advancement
• Supportive and inclusive workplace culture