Logistics Manager (Delivery) - Federal Contract

Position Overview

We are currently seeking a motivated and experienced Logistics Manager to support an upcoming federal contract. As part of this project, you will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.

Responsibilities:

• Manage activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems.
• Manage escalations, ensure correct assignment of resources and full problem resolution.
• Identify opportunities to increase efficiency.
• Collect and analyze performance metrics, responding as necessary to ensure SLAs are met.
• Create and manage escalation procedures and ensure service levels are maintained.
• Document, track, and monitor problems to ensure resolution in a timely manner.
• Provide strategic management and objectives for the department.
• Manage aspects of personnel to ensure efficient operation functions.
• Perform other duties as may be assigned.

Qualifications:

• Bachelor's degree in a relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
• Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint, and Teams required.
• Strong written/oral communication and organizational skills are required.
• Experience in medical supply chain management is required.

Benefits & Perks

• Salary: $86,800.00 - $126,800.00
• Benefits: Comprehensive benefits package, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off.
• Opportunities for professional growth and development.
• Equal opportunity employer with a commitment to diversity and inclusion.
• Pay transparency: compensation is based on various factors, including job location, education, training, experience, and external market.