Program Associate

Position Overview

ZERO TO THREE is dedicated to ensuring that all babies and toddlers have a strong start in life through early connections that are critical to their development. The Program Associate provides essential administrative support to the PSP and THRIVE initiatives by assisting with meetings, technical assistance activities, contracting, invoicing, communication processing, and maintaining project contacts. This role operates in a diverse and inclusive environment, committed to excellence and equity.

Key Responsibilities

• Assist the Program Director with administrative tasks such as developing reports, scheduling meetings, preparing mailing materials, maintaining an organized electronic filing system and project calendar.
• Manage contracting and procurement processes.
• Process project expenses including check requests and expense reports.
• Attend and/or record key meetings, providing detailed meeting notes and follow-up as required.
• Schedule and support Technical Assistance (TA) activities, including document formatting, logistical planning for conferences, webinars, and in-person meetings.
• Maintain virtual meeting platforms, manage recordings, and coordinate follow-up activities.
• Develop and maintain internal databases and assist with dissemination and communication efforts via direct mailings and electronic distribution.
• Provide professional customer service and timely responses to project-related inquiries.
• Perform general administrative and program support tasks, and other duties as assigned.

Required Qualifications

• Minimum of 2 years experience in an administrative or office support role.
• Proficient in Microsoft Word, PowerPoint, Access, Excel, and Photoshop.
• Experience using Adobe Connect.
• Excellent customer service, organizational, verbal and written communication skills.
• Ability to work both independently and collaboratively in a dynamic environment.
• Bachelor’s degree or equivalent experience.

Benefits &Perks

• Compensation:Salary estimated between $40,000 and mid $55,000s depending on experience, geo-location, and budget.
• Benefits:ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits, and more.